In the world we live in today, every organization wants each task to be completed in a short span of time. Customer relationship management tools help them finish the work at the right time and help organizations to keep a good relationship with their clients when it comes to giving the service. Salesforce is a customer relationship management (CRM) tool that is used to improve customer service, teamwork, analytics, and a lot of other services. Salesforce opportunities for job seekers have started growing recently due to the shift in the CRM market.
If you are a beginner or have a management or IT background and looking for ways to move forward in a specialized career, then Salesforce is the perfect choice for you. Certification in Salesforce is an excellent way to gather experience in a CRM platform and across various businesses.
In recent years, Salesforce has made it easier for people to find jobs. If you want to get into the world of Salesforce technology, here is a complete guide for beginners on how to get into the Salesforce sector.
What exactly is Salesforce?
Salesforce is a CRM tool created by a leading company in cloud technology. It provides services like Software as a Service (SaaS) and platform as a service (PaaS), as well as a collection of enterprise apps that work together. Its focus on marketing, service, and analytics, along with an environment that makes it easy to build and improve applications, has made it the best platform for building products around customer needs.
Salesforce analyzes the behavior and gathers data of the customer to improve the business of the organization.
What does Salesforce do?
Salesforce provides various software products and services to the industries like marketing, sales, commerce, IT, and many other sectors. With the help of a Salesforce application, an entire organization can collect a huge amount of customer data on the Salesforce platform to improve their business.
Why does every organization need Salesforce?
Salesforce helps businesses of all sizes and in all fields learn more about their customers, connect with them on a deeper level, and grow their customer base. Businesses usually add Salesforce to their environment so that workers can share customer views from any device, no matter what department they work in or where they are.
With streamlined processes, centralized cloud-based data management, and real-time tracking of customer analytics, Salesforce gives you a full picture of the entire customer lifecycle. Salesforce says that its safe and scalable cloud platform is used by more than 150,000 companies, from small businesses to Fortune 500 companies.
Why should you learn Salesforce?
Salesforce is used by more than 150,000 companies worldwide to improve their business. From small businesses to major tech giants like Amazon, Google, and Facebook use the products of Salesforce to solve their business problems. This has led to more job opportunities and there is more scope in the Salesforce career.
The job growth in Salesforce is projected to be high in the finance sector and manufacturing industry. Other industries like media, retail, and communications are expected to use Salesforce in the future. If you already work in any of these fields, getting a Salesforce certification can make your job more secure in the future.
How to start your Salesforce learning journey?
Know your position:
Knowing where you are in your Salesforce career right now and where you want to be in the future is the first step toward advancing it. This will help you focus on what you need to do to get there. You won’t be able to figure out how to move your career forward within the Salesforce ecosystem if you are unaware of where you now stand.
The Salesforce platform offers a wide range of skill sets. Numerous roles like Salesforce administrator, consultant, Salesforce marketer, and many others are available. To know about the Salesforce roles in detail, go through our recent blog, “The Scope for a Career in Salesforce in the Future,” in detail.
Basic skills required to learn Salesforce:
The roles of Salesforce developers, analysts, admins, and product owners greatly vary. Depending on the career you choose to pursue in the Salesforce industry, you should know some basic skills to move forward in your career. A Salesforce administrator does not need any coding knowledge, while a Salesforce developer must know about basic coding. Developers must be familiar with some coding languages like Java, CSS, HTML 5, SOAP etc.
Those who already know how to code will find it easier to become Salesforce developers, while those who have never coded before may need to go through many learning programs to improve their skills.
Business analysis, wireframing, and business data analytics are some of the skills a beginner should have to start a career as a Salesforce analyst.
Know about the certification pathway:
To advance in your career in Salesforce, you must be well aware of the pathway of certification that leads to various roles in Salesforce CRM. We have given you a list of Salesforce certification pathways that give you clarity on the various job roles.
Salesforce Administrator < Platform App Builder < Advanced Administrator
Salesforce Developer < Platform App Builder < Platform developer
Salesforce Consultant < Sales cloud consultant < Service cloud consultant < Community cloud consultant < Field Service Lightning
Salesforce Marketer < Email Specialist < Social Specialist < Marketing Cloud Consultant
Salesforce Marketer < Pardot Specialist < Pardot Consultant
Know about the journey of Salesforce Architect Certification:
To advance in your career as a Salesforce Architect you must be well aware of the pathway of certification that leads to various roles in Salesforce CRM. We have given you a list of Salesforce architect certification pathways that gives you clarity on the various job roles.
Certification is available for technical architects – Certified Salesforce Technical Architect.
Certification for domain architects – Certified Salesforce Application Architect and Certified Salesforce System Architect.
List of specializations listed under the Salesforce domain architect certifications:
Certified Salesforce Application Architect:
- Certified Data Architecture and Management Designer.
- Certified Sharing and Visibility Designer.
- Certified Platform Developer 1
- Certified Platform App Builder.
- Certified community cloud consultant (Optional).
- Certified B2C Commerce Technical Solution Designer (Optional)
Certified Salesforce System Architect:
- Certified Development Lifecycle and Development Designer.
- Certified Identity and Access Management Designer.
- Certified Integration Architecture Designer.
- Certified Mobile Solution Architecture Designer (Optional)
Develop your skills through the Salesforce learning platform:
Salesforce has been around for a significant amount of time, which has resulted in the technology becoming more advanced. As a result of the quarterly releases, Salesforce today has a large number of features and upgrades. Additionally, Salesforce is aware of this fact, and as you are aware, the Salesforce platform has developed a centralized learning platform known as Trailhead in order to make it simpler for all users to continue their education regarding Salesforce.
Trailhead is suitable for beginners who are looking to upgrade their knowledge. This learning platform helps learners stay updated in the Salesforce sector.
Who can take a certification in Salesforce?
Certification in Salesforce is suitable for
- Any graduate who has an interest in marketing and sales.
- An IT graduate who is interested in coding and development.
- A Salesforce administrator who is interested in development.
- A professional who is looking for a career in Salesforce development.
- Graduates who are interested in designing applications.
- Students who want to pursue a career as a Salesforce consultant.
There are many certifications available in Salesforce. Based on the job role you want to get into, you can choose from the available certifications in Salesforce.
Salary scope in Salesforce:
Based on the job role and years of experience in Salesforce, the salary range may vary. The detailed salary range for various Salesforce job roles is mentioned below.
| Job role | Salary Range (Per Annum) |
| Salesforce Developer | Rs. 3,00,000 – 10,00,000 |
| Salesforce Administrator | Rs. 3,00,000 – 10,00,000 |
| Salesforce Consultant | Rs. 3,50,000 – 20,00,000 |
| Sr Software Engineer | Rs. 5,00,00 – 20,00,000 |
| Sr Software Developer/Programmer | Rs. 6,20,000 – 20,00,000 |
In a Nutshell:
By understanding the Salesforce market environment and the details about the certification in Salesforce, job seekers can have a good career in the future. These strategies and concepts will be a game changers for beginners who need to develop their skills and create long-term success in the Salesforce sales cloud sector. Due to the high demand for Salesforce by many industries, a wide range of career options are available in Salesforce.
In short, students and professionals who are just starting out in the Salesforce field have a lot of options. By using the information in this article, you’ll be able to explore different paths, learn useful skills, and open up a lot of doors in the thriving Salesforce ecosystem. Remember that you will move forward in this exciting Salesforce journey if you are dedicated, keep learning, and are passionate about customer success. Good luck!
